Working Guest Relations for the LA Angels of Anaheim

Guest Relations is a part time, game day, event staff position. There are a few off season events we help with, but the majority of the work revolves around taking care of our guests at every home game. There are several opportunities to network and meet people each and everyday I show up for work. This is the perfect position for someone like myself who is still in school and cannot commit to a more serious full time role until after I get my education. Yet, in my case, this has not been the easiest task. Somehow I have managed to balance working in Anaheim, living in Rancho Cucamonga during the summer, and attending the University of San Diego living in Mission Beach the other nine months of the year. It is not easy, and with gas prices so high, most people think I am crazy, but I know someday it will pay off. Luckily I have the most amazing Father who supports me in all I do, no questions asked, which enables me to continue chasing my dream. Working in Guest Relations for The Angels has been more then I could ever ask for. Everyone thinks it must be an amazing job because I get to be there for all the games, but I think the most amazing part of it all is being able to truly stand behind an organization and have nothing but great things to say about them. My second day of work I was able to sit down with Tim Mead, our VP of Communications, and talk about my future and where I was headed with my career. Prior to being hired, Tim was already a huge role model of mine. I was borderline star struck and in shock that I was sitting in his office, and that he took the time out of his very busy day to talk to me. Knowing that I had his support for the years to come was an amazing feeling that gave me a level of confidence to know that I could truly make it in this business.

The most rewarding part of my job is being able to work with our handicapped guests on the field for batting practice. We have a regular set of kids and adults that come to almost every game that visit the field during BP. Both the Angels and each visiting team take the time to come over and sign a baseball or a hat and talk with them. They are beyond excited and happy when they leave the field to go to their seats to watch the game. The joy of being able to make their day inspired me to get involved outside of work. I have recently gotten involved with several different charities ranging from Heroes & Patriots, Wounded Warriors, to Jerry’s Kids. My very close friend and mentor Bonnie-Jill Laflin, first and only female scout for the NBA, has taught me that success and giving back go hand in hand.

So the million dollar question everyone likes to ask me is what do I ultimately want to do with all of this experience I am getting. My plan is to graduate from USD in two years, then attend the MLB Scouting School in Arizona. I want to scout at the major league level for two or three years, and work my way up in Baseball Operations. Whether it be a GM or maybe even an Owner someday, I plan on becoming the most powerful woman in baseball. Quitting is not an option, and proving people wrong is what I do best. My Dad always told me life is like a baseball game, so for now I think I’m just warming up in the batters box, my time at the plate is coming up soon.

Follow Brynn on Twitter @BrynnMasters